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Traveling With Pets & Service Animals

 

Pet Policies

We accept live animals on most flights, in accordance with the policies and limitations below. Advance reservations are recommended, as only one pet or service animal per aircraft may be booked confirmed space.

  • Multiple live animals from the same family household are permitted on the same aircraft if space permits. It is possible that, due to space or weight constraints, the passenger and animals may not be able to be accommodated on a flight, and passengers would need to make other arrangements.   Multiple live animals from different households are not permitted on the same aircraft due to concerns of animal interaction onboard our small aircraft.
  • Live animals are approved for travel on a first-come, first-served basis.
  • Cape Air accepts only domesticated cats, dogs, rabbits, and household birds for transport as pets when accompanied by the Customer.
  • A kennel is required for all routes except for local travel between Nantucket and Martha’s Vineyard, or between these two locations and either Hyannis or New Bedford.
  • The maximum hard or soft kennel size for the Cessna 402 is 28”x20.5”x20.5”
  • The maximum hard kennel size for the Tecnam P2012 is 28”x20.5”x20.5”
  • The maximum soft kennel size for the Tecnam P2012 is 12” x 6” x 8”
  • The maximum hard or soft kennel size for flights to/from New York/JFK is 17” (L) x 12.5” (W) x 8.5” (H).
  • Pets are not accepted on the Britten Norman Islander aircraft
  • Pets are not accepted for travel for any flight to/from Culebra, Puerto Rico (CPX), Virgin Gorda, BVI (VIJ), or Nevis, WI (NEV).
  • In compliance with the U.S. Animal Welfare Act, Cape Air does not transport live adult poultry (i.e. live chickens).
  • Pets cannot be checked through to another Cape Air or other airline flight.  Customers must make separate arrangements for pet travel on connecting other airline flights.
  • There is a $30 fee per pet, each way. TravelPass holders travel with their pet for free.
  • Cape Air reserves the right to refuse carriage of pets at any time.
  • Pets are accepted for transport subject to our Contract of Carriage.

 

Service Animals

Cape Air permits trained dogs as Service Animals to accompany passengers with a disability free of charge. Advance reservations are recommended because, for important safety reasons, Cape Air only permits one live animal per aircraft unless the animals are from the same family household. Live animals are approved and carried on a first-come, first-served basis.

  • The dog must be trained to perform tasks for the benefit of a person with a disability – this includes tasks to support a physical, sensory, or mental disability; or, trained to perform tasks needed by law enforcement officers.
  • Untrained emotional support or comfort animals may no longer travel as Service Animals, effective January 11, 2021, in accordance with US Department of Transportation policies.
  • The dog must be secured by harness or leash at all times.
  • Animals that do not meet this new definition of a Service Animal may travel as a Pet, if the animal meets those requirements.
  • Service Animals are expected to fit within the passenger’s foot space, leaving the aircraft aisle and emergency exits unobstructed.   Passengers with large service dogs may use the foot space of a nearby unoccupied seat for their dog if it is available.   Optionally a customer may purchase an additional seat in advance to accommodate a larger dog.
  • Dogs which exhibit disruptive behavior may be denied travel in accordance with US Department of Transportation policies.
  • Service Animals are accepted for transport subject to our Contract of Carriage.

Travel Destinations

Cape Cod & the Islands


Cape Cod was where it all started for Cape Air, and we still have our roots planted in Hyannis with our corporate headquarters. We're proud to serve the beautiful Cape & Islands year-round.

Northeast


Our wings cover the best of the Northeast, with daily, year-round flights from our hub in Boston to VT, NH, ME and NY.

Midwest


Our hubs at St. Louis, Chicago - O'Hare and Nashville serve Michigan, Missouri, Illinois and Kentucky.

Montana


If time is money, save both. Our fast flights across Eastern Montana from our hub in Billings will get you to your destination in a fraction of the time it takes to drive. Later Lonesome Road!

Caribbean


With up to 100 flights a day in Puerto Rico, the USVI, West Indies, and the BVI, you have the flexibility to fly when you want to, and easily connect with major carriers.

Micronesia


Our "first flight of the day" is always from our hub in Guam. Operating as United Express, we serve the islands of Guam, Rota and Saipan. To book Micronesia flights, visit united.com.

Fly with us to:


CAPE COD & THE ISLANDS

NORTHEAST

Midwest

Montana

Caribbean

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