Cape Air | We're Your Wings

Travel Alert!

***Winter Weather Advisory for the Northeast Region Monday, February 8th.*** Cape Air's San Juan departure gate will be located in Terminal D. Our new departure gate will be at D12.*** Learn more

Customer Care

 

Welcome to Cape Air. We believe “Little Things” matter and it’s what sets us apart from other airlines. We encourage our employees to do what’s right and to work hard to meet your expectations. While you’re with us, you should expect to be treated kindly and fairly. We prefer guidelines over policies because they are designed to be flexible and we expect them to be used in the spirit for which they are intended.     

We examine every web form submitted thoroughly, and respond quickly to provide assistance to your inquiry. We share all customer feedback with our employees every month, and they are recognized and rewarded based on your letters. Your feedback is greatly appreciated and helps us continue to improve.

Click here to share your feedback.


 

Travel Destinations

  • MASSACHUSETTS
    • Boston
    • Hyannis
    • Martha's Vineyard
    • Nantucket
    • New Bedford
    • Provincetown
  • VERMONT
    • Rutland
  • NEW HAMPSHIRE
    • Lebanon
  • MAINE
    • Augusta
    • Rockland
    • Bar Harbor
  • NEW YORK
    • Albany
    • Massena
    • Ogdensburg
    • Saranac Lake
    • White Plains
  • MICRONESIA
    • Sub-destination
    • Sub-destination
    • Sub-destination
  • MONTANA
    • Billings
    • Sidney
    • Glendive
    • Glasgow
    • Havre
    • Wolf Point
  • MISSOURI
    • Cape Girardeau
    • Ft. Leonard Wood
    • Kirksville
    • St. Louis
  • KENTUCKY
    • Owensboro
  • ILLINOIS
    • Marion
    • Quincy
  • PUERTO RICO
    • Mayaguez
    • San Juan
    • Vieques
    • Culebra
  • US VIRGIN ISLANDS
    • St. Croix
    • St. Thomas
  • BRITISH VIRGIN ISLANDS
    • Tortola
    • Virgin Gorda
  • BAHAMAS
    • Bimini North Seaplane Base
  • FLORIDA

      • Ft Lauderdale
      • Miami Seaplane Base