How does TravelPass work?
TravelPass is our new electronic trip-based product that will replace the current paper commuter book. Similar to the commuter book, TravelPass is comprised of ten one-way tickets on a specific route that can be used in either direction. Unlike the commuter book, the purchase, booking and management of the TravelPass will primarily be web-based. TravelPass is designed to be more convenient, allowing you to self-serve on capeair.com.
TravelPasses are valid for use up to 12 months from the date of purchase on the specific routing selected. Upon purchase, you can use your TravelPass to reserve flights up to (but not exceeding) the number of trips specified in the product description. For example, when you purchase a TravelPass 10-pack, you will be able to book 5 round-trips, 10 one-ways, or any combination totaling 10 punches. Any unused passes at the time of expiration will not be available to book future travel.
TravelPass allows users to easily refill their accounts with 10-packs to accommodate your trips and travelers. You will need a pass in your account to accommodate each individual on your reservation. For example, two passengers flying round-trip between Boston and Nantucket will require four passes.
Accounts & Travel Managers
An individual with a profile/account can add up to 4 additional travelers to their account, totaling 5 individuals, who can fly using the passes in their TravelPass bank. The profile creator is the default Travel Manager. As TravelManager, you can be the primary person booking travel, or you can opt to designate additional Travel Managers that you authorize to book flights using your passes.
Adding & Deleting Travelers
If the maximum of 5 travelers is reached, and you want to replace a traveler, our agents can assist with that process. You can email your request to firstname.lastname@example.org. We will review all requests to change travelers on the group account. Please note: excessive requests to change out travelers using one TravelPass account will not be honored, and each request will be considered on a case-by-case basis. Unlike the previous paper commuter book, TravelPass is not designed to be shared with more than 5 family or group members.