- View the Contract of Carriage for the complete baggage policy.
- View the TSA's 3-1-1 Policy for Carry Ons
- View a list of prohibited items and our policy regarding POCs
All of us at Cape Air are committed to handling your baggage with the utmost care. We hope the following information will assist you with your baggage planning.
During the normal rigors of air travel your luggage will be transported on conveyor belts and travel on baggage carts and may encounter weather conditions such as rain, snow, wind or sun light. In addition your luggage will move and shift during take off, flight and landing.
Baggage will be accepted for transportation from ticketed customers only. Cape Air will not accept baggage whose size, weight or character makes it unsuitable for transportation on the aircraft, or when the property cannot be accommodated without harming or annoying passengers, as determined by the Company. All baggage is subject to inspection.Government safety and security regulations apply to Cape Air’s carriage of baggage.
For travel exclusively on Cape Air marketed flights:
All bags below must meet the size and weight restrictions noted in the section entitled Bag Allowance. The below charges apply each way and are cumulative.
When Cape Air is the First Carrier in the Itinerary
Cape Air 402C, Tecnam Traveller & BN2
Gate Checked Bag
1st Checked Bag
0 - 50 lbs
51 - 70 lbs
2nd Checked Bag
0 - 50 lbs
51 - 70 lbs
3rd Checked Bag
0 - 50 lbs
51 - 70 lbs
THE FEES OF THE 1ST CARRIER IN THE CUSTOMER'S ITINERARY APPLY TO THE ENTIRE ITINERARY
*Exempt from ALL Cape Air bag fees applies for travel between these Cape Air cities, and for connections beyond these cities (online and interline):
*Exempt when included in Cape Air-participating fares
To calculate baggage fees for itineraries including Cape Air and other carrier flights, please click here. When inputting information, use 9K as the Cape Air two character airline code.
For each ticketed customer, Cape Air will transport:
“1 + 1 + 1” General Rule. 1 Checked bag not to exceed 50 lbs. or 62 linear inches (length + width + height = 62”) plus 1 Gate-Checked bag sufficiently small and lightweight to be cleared through airport security screening not to exceed 45 linear inches (length + width + height = 45”) plus 1 Personal Item (e.g. small purse, briefcase, electronic device) not to exceed 36 linear inches (length + width + height = 36”).
Most Cape Air aircraft do not contain storage space under the seat or overhead in which to safely stow in-cabin items. Accordingly, most Personal Items must be carried to the aircraft by the Customer and stowed by a Cape Air agent into the designated baggage compartments prior to boarding.
For travel in the Tecnam Traveller, Personal Items which do not exceed 12” x 6” x 8” in size may be carried on board and stowed under the seat in front of the Customer. Please note: not all seats in this aircraft allow for under-seat stowage. Personal Items in excess of these dimensions but meeting the 36 linear inch requirement in the General Rule may not be carried on board the aircraft but shall be accepted by Cape Air and stowed by a Cape Air agent into the designated baggage compartment prior to boarding.
Additional Free Carry-out Items – All Aircraft Types
In addition to the standard allowance, the following will be transported free of charge:
- A wheelchair meeting the requirements of the Company’s FAA-approved operating procedures stated under section “Wheelchairs & Other Assistance-Related Devices".
- A cane, walking stick, crutches or other assistive devices.
- An infant or child-safety seat. For use on-board please see “Wheelchairs & Other Assistance-Related Devices” for requirements.
- A stroller and/or diaper bag.
- Compliant portable oxygen concentrators or other related devices.
Child and Infant Baggage Allowance
A child’s baggage allowance is the same as that for an adult passenger. A child traveling as an “infant” as defined by the fares and tariffs is not allocated baggage allowance in addition to that allocated to the accompanying adult passenger.
Excess Baggage, Oversize/Overweight and Embargoes
- For each ticketed customer, Cape Air will transport, subject to available space and additional fees up to two (2) additional bags per passenger.
- Any checked bag, gate checked bag or personal item that causes a passenger to exceed the standard baggage allowance in number, size or weight, but which is not overweight/oversized, will be transported as excess baggage.
All excess baggage is carried on a space available basis and is subject to an additional charge. Any bag that is excess because it exceeds the number of bags permitted as standard bag allowance and/or the weight or size will be subject to cumulative excess charges. Additional or different charges may apply when levied by a partner airline through interline, code share or other airline partner agreements.
Special Items Carried in Lieu of Standard Bag Allowance Checked Bag. These items can be accommodated as Checked baggage in our smaller aircraft despite their size or unusual character or shape. For connecting itineraries, please consult the connecting airline for policies pertaining to these items.
Acceptance: One special item will be accepted per Customer in lieu of the one (or, first) Checked bag permitted per the Standard Bag Allowance. If the
Customer is also checking a bag, this item will be carried as Excess Baggage (i.e. space available). If there is more than one of these special items, or if a special item exceeds the size and weight limitations below, the item will be carried as Excess Baggage (i.e.space available). No special item may exceed the Overweight/Oversize limitations in this Section except as specifically provided below.
Bag Fee. If the special item is being carried in lieu of the one (or, first) Checked bag, the first Checked bag fee applies, if any. For all other special items, Excess
Bag Fees apply and are cumulative subject to Excess Baggage rules in this Section.
Special Items for Transport in the Cessna 402, Tecnam Traveller, and Britten Norman Islander: Each of these items is further subject to other requirements such as Cape Air’s Restricted Articles and TSA Regulations. Please note: some limitations may include linear inch constraints (length + width + height) while others, maximum length constraints, all which vary based on the size of the bin and access door of each aircraft type.
- Small coolers containing dry ice – Maximum 50 lbs. and 42 linear inches
- Tool Kits – Maximum 50 lbs. and 42 linear inches
- Duty-free bags – Maximum 50 lbs. and 42 linear inches
- Golf bags properly encased in a closed, covered soft or hard-sided container– Maximum 62 linear inches.
- Hockey/Lacrosse Sticks/Curling Brooms (“Sticks”) – Up to two Sticks taped together plus one sports bag will be considered “one special item” for purposes of this Section. Maximum 50 lbs.
- Skis (snow/water) and Snowboards –Up to two pairs of snow skis in one bag plus one ski boot bag will be considered “one special item” for purposes of this Section. Cessna 402 / Britten Normal Islander: Maximum length 70 inches. Tecnam Traveller: Maximum length 42 inches
- Antlers or animal horns, free of residue to the degree possible, with skull wrapped and tips protected – Maximum 15” x 30” x 45”. Tecnam Traveller max. 15" x 30" x 42".
- Scuba equipment consisting of empty scuba tank (with valve stem removed as required by TSA) and dive gear. For non-TSA screened flights, scuba tank must be decompressed to below 29 PSIG. Note: For rebreather equipment, soda lime must be 4% Sodium Hydroxide or less.
- Fishing equipment (rods, reels, landing net, tackle box) encased in a suitable container all considered as “one special item” – Maximum 70 linear inches. Tecnam Traveller max. 42 inches.
- Archery equipment in hard-sided case (one bow case containing bows, one quiver with arrows and one maintenance kit of sufficient strength to protect items) – Maximum 70 linear inches. Tecnam Traveller max. length is 42 inches..
Lithium batteries must be removed from any bag which constitutes a “Smart Bag” and carried in accordance with Cape Air’s rules in the Contract of Carriage for Spare lithium batteries. Smart Bags with non-removable lithium batteries are not accepted for transport on any Cape Air flight.
Baggage Check Throughs with Other Airlines
We are not able to courtesy check through bags onward to other carriers when the itinerary is not already booked together on the same ticket. We will continue to check baggage through to any other carrier when the full itinerary is booked together and issued on the same ticket. TravelPass customers will still have the capability to do courtesy check-throughs.
TravelPass customers will continue to have courtesy check throughs to the following air carriers: American Airlines, Alaska Airlines, Delta Airlines, Seaborne Airlines, JetBlue Airways, Condor Airlines, Qatar Airlines and United Airlines.
Valuables/Fragile Items: Cape Air can not be liable for valuables, fragile items, unsuitably packed items, or perishable items in checked baggage or in personal wing bags, with or without our knowledge. Please let us know in advance if something is particularly fragile; while we cannot accept liability for it, we can do our best to find the most suitable area in the aircraft to stow it.
Normal wear and tear: Luggage is designed to protect its contents. Cape Air can not be liable for minor exterior damage; scratches, scuffs, stains, dents, cuts and dirt resulting from normal wear and tear of baggage.
Claims: Most delayed baggage arrives within 24 hours and during this initial period we will make every effort to reunite you with your luggage as quickly as possible.
Baggage that is delayed or damaged should be reported, in person, before leaving the airport. If, in the unlikely case, your luggage is still missing after 5 days, please contact Central Baggage Service:
Cape Air -Central Baggage Service
660 Barnstable Road.
Hyannis, MA 02601
Phone: 508-790-3122 ext 441
Fax: (508) 957-6922
Email Central Baggage
Always retain your ticket and claim check receipts and any receipts for expenses.
Limits of Liability for Baggage Including Fragile or Perishable Goods
Except to the extent the Warsaw or Montreal Conventions or other applicable laws may otherwise require, the following provisions apply:
Checked & Unchecked Baggage
For Domestic Carriage
Liability for loss, delay or damage to checked baggage, or any baggage or personal item which is taken into custody by Cape Air, is limited to the fair market value at the time of the loss, damage or delay and will not exceed (except for wheelchair and other assistive devices) (1) for on-line travel solely on Cape Air with no connecting service, $500 per passenger; (2) for interline travel where the Cape Air flight segment is included on the same ticket as a connecting flight segment of another airline with an aircraft of more than 60 seats, $3400 per passenger ($3500 per passenger effective August 25, 2015) as per federal rules; and (3) for interline travel where the Cape Air flight segment is included on the same ticket as a connecting flight segment of another airline with an aircraft of 60 seats or less, $500 per passenger. Cape Air assumes no responsibility or liability for loss or damage to unchecked, carry-on baggage, or carry-out baggage, unless the loss or damage occurred while in the sole custody of Cape Air or was caused by the sole negligence or willful misconduct of Cape Air.
For International Carriage (including domestic portions of international journeys) covered by the Montreal Convention
Liability for loss, delay or damage to checked and unchecked baggage is limited to 1,131 Special Drawing Rights per passenger (see www.imf.org for current value).
For International Carriage (including domestic portions of international journeys) covered by the Warsaw Convention. Liability for loss, delay or damage to
baggage is limited to approximately $9.07 per pound ($20.00 per kilo) up to $640 per bag for checked baggage and $400 per Passenger for unchecked
baggage in the custody/control of the carrier.
Delayed Bag Delivery & Interim Expenses
Cape Air strives to deliver checked baggage to our customers in the baggage claim area in a timely and efficient manner; that is, so that it arrives before or at the same time as the customer. When on occasion a bag is missing or remains unclaimed, we will make every reasonable effort to locate and return the bag within 24 hours or less using a comprehensive system and process to track missing baggage and to communicate with affected customers.
Delivery of Delayed Bag
In the event that checked baggage does not arrive before or at the time the customer arrives, Cape Air will deliver such checked baggage to customers. (For clarification purposes, please note that baggage accepted and carried subject to space availability on the aircraft is not guaranteed a delivery time and, as a result, is not eligible for delayed delivery by Cape Air.) Cape Air will strive to deliver baggage covered by this section in a timely and efficient manner, but delivery times may vary with destination because of third party vendor availability, traffic and other reasons. This delivery may be by Cape Air or by an authorized agent contracted at Cape Air’s expense to provide such bag delivery. In some cases, it may be more expeditious for customers to return to the airport to claim their baggage and, in this case, customers may certainly choose to pick-up their bags at their own transportation expense in lieu of delivery.
Customers are entitled to reasonable interim expenses resulting from delayed bags. (For clarification purposes, please note that baggage accepted and carried subject to space availability on the aircraft is not guaranteed a delivery time and, as a result, is never a delayed bag for purposes of this provision.) Customers must present receipts for all reasonable expense reimbursements incurred. Reasonable expenses generally are $75 per day for the first few days the bag is delayed. These guidelines for reasonable expenses are NOT daily limits or a cap and additional expenses may be incurred; in such a case, the additional expenses will be handled on an individual basis up to the limits of liability stated within this Contract of Carriage.
If the delayed bag becomes a claim for which monetary compensation is appropriate in accordance with this Contract, interim expenses advanced for the initial delay will be deducted from the claim’s settlement total. Interim expenses are not available as an additional remedy for bags which are lost or damaged and for which such a claim is reported and processed, without regard to whether the claim results in compensation in accordance with this Contract.
For information on connecting via a JetBlue flight, please click here for additional information regarding connections and baggage.