Travel Advisory Learn more

Feedback & inquiries for customer care

 

Future Travel & General Inquiries

Please call 800-Cape-Air (227-3247) or 508-771-6944

Lost Items & Baggage Assistance – within 5 days of your flight

To file a baggage report, follow up regarding delayed baggage within the first 5 days, or lost item inquiries, please contact the Cape Air Station at your final destination.

Baggage Assistance – more than 5 days after your flight

For assistance with filling out baggage claim documentation or baggage delayed 6 days or more please send an email to Central Baggage at CBS@capeair.com.

Ticket Refunds, Receipt Requests, Lost Tickets

For assistance please see our Ticket Refund Guidelines 

Contact Customer Care

To share your feedback or submit a reimbursement request please visit our Customer Support Portal and be sure to include the information below if available, or call our Care Team line at 800-CAPE-AIR. 

Customer Care Hours: Monday-Sunday 8:00 AM - 6:00 PM 

  • Customer name
  • Flight #
  • Date of travel  
  • Confirmation code
  • Details about your experience
  • Itemized receipts

 

Travel Destinations

Cape Cod & the Islands

Cape Cod was where it all started for Cape Air, and we still have our roots planted in Hyannis with our corporate headquarters. We're proud to serve the beautiful Cape & Islands year-round.

Fly with us to:

Northeast

Our wings cover the best of the Northeast, with daily, year-round flights from our hub in Boston to VT, NH, ME and NY.

Fly with us to:

Boston New York/JFK
New Bedford Rutland
Lebanon Rockland
Augusta Bar Harbor
White Plains Saranac Lake
   

 

Midwest

We fly Chicago - O'Hare to Manistee, Michigan.

Fly with us to:

Montana

If time is money, save both. Our fast flights across Eastern Montana from our hub in Billings will get you to your destination in a fraction of the time it takes to drive. Later Lonesome Road!

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Caribbean

With up to 100 flights a day in Puerto Rico, the USVI, West Indies, and the BVI, you have the flexibility to fly when you want to, and easily connect with major carriers.

Fly with us to:

 

Micronesia

Our "first flight of the day" is always from our hub in Guam. Operating as United Express, we serve the islands of Guam, Rota and Saipan. To book Micronesia flights, visit united.com.

Fly with us to:

CAPE COD & THE ISLANDS

NORTHEAST

Midwest

Montana

Caribbean

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RESERVATIONS

800-CAPE-AIR (227-3247)
508-771-6944 (OUTSIDE THE US & USVI)

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2023 Hyannis Air Service
660 Barnstable Road
Hyannis, MA 02601
USA