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Caribbean Bag Fees

 

Baggage Allowances

  • As many customers now like to carry their bag on other airlines, we have slightly expanded our gate check bag size to 45” and removed the 20 lb. weight limitation.    It remains free (as long as it is not over 50 lbs)
  • Our standard allowance remains: 1 personal item + 1 gate check bag + 1 checked bag under 50 lbs.
  • Checked baggage above the standard allowance is carried space available – loaded if we have room for it after all other standard bags are loaded.
  • Any box that is checked in place of a checked bag will be space available (even if it is the only checked bag) and must be a maximum of 50 Lbs and 42 linear inches.   Larger boxes cannot be carried.
     

 

Bag fees 

Acceptance allowance
402C

Personal Item e.g. purse/laptop

Free

Standard Allowance

Gate Check Bag up to 45 linear inches

Free

Standard Allowance

First Checked Bag* 
Up to 50lbs / 62 linear inches

$20

Standard Allowance

Second Checked Bag*
Up to 50lbs / 62 linear inches

$35

Space Available

Third Checked Bag*
Up to 50lbs / 62 linear inches

$80

Space Available

Overweight fee
-Any bag 51-70lbs
-Charged in addition to above fees

$80

Space Available

*Boxes accepted in place of bag: max 42 linear inches and 50 lbs. Above fees apply. Contingent upon space availability. 

Interline/Codeshare Connecting Bag fees in the Caribbean

  • For codeshare or interline itineraries booked on the same ticket, the baggage fees may vary, as the fees of the FIRST airline shown on the ticket are applicable to the entire itinerary.  Interline bag fees can be found through the website:  www.iflybags.com
  • United Baggage fees will be applicable to customers booked with UA codeshare flights in the Caribbean .
  • Customers who book their Cape Air and other airline travel on separate tickets will be subject to pay both the Cape Air fees to Cape Air, and the other airline fees to the other airline.  
  • Some United Mileage Plus elite members are eligible for some waived bag fees when booked on United codeshare flights in the Caribbean only.   United fee exemptions can be found at united.com.
  • Other airline frequent flyer exemptions are NOT applicable on Cape Air in the Caribbean.

Liability

Valuables/Fragile Items: Cape Air can not be liable for valuables, fragile items, unsuitably packed items, or perishable items in checked baggage or in personal wing bags, with or without our knowledge. Please let us know in advance if something is particularly fragile; while we cannot accept liability for it, we can do our best to find the most suitable area in the aircraft to stow it.

Normal wear and tear: Luggage is designed to protect its contents. Cape Air can not be liable for minor exterior damage; scratches, scuffs, stains, dents, cuts and dirt resulting from normal wear and tear of baggage.

Claims: Most delayed baggage arrives within 24 hours and during this initial period we will make every effort to reunite you with your luggage as quickly as possible.

Baggage that is delayed or damaged should be reported, in person, before leaving the airport. If in the unlikely case your luggage is still missing after 5 days, please contact Central Baggage Service:

Cape Air -Central Baggage Service
660 Barnstable Road.
Hyannis, MA 02601
Phone: 508-790-3122 ext 441
Fax: (508) 957-6922
Email Central Baggage

Always retain your ticket and claim check receipts and any receipts for expenses.

Limits of Liability for Baggage Including Fragile or Perishable Goods
Except to the extent the Warsaw or Montreal Conventions or other applicable laws may otherwise require, the following provisions apply:

Checked & Unchecked Baggage

For Domestic Carriage
Liability for loss, delay or damage to checked baggage, or any baggage or personal item which is taken into custody by Cape Air, is limited to the fair market value at the time of the loss, damage or delay and will not exceed (except for wheelchair and other assistive devices) (1) for on-line travel solely on Cape Air with no connecting service, $500 per passenger; (2) for interline travel where the Cape Air flight segment is included on the same ticket as a connecting flight segment of another airline with an aircraft of more than 60 seats, $3400 per passenger ($3500 per passenger effective August 25, 2015) as per federal rules; and (3) for interline travel where the Cape Air flight segment is included on the same ticket as a connecting flight segment of another airline with an aircraft of 60 seats or less, $500 per passenger. Cape Air assumes no responsibility or liability for loss or damage to unchecked, carry-on baggage, or carry-out baggage, unless the loss or damage occurred while in the sole custody of Cape Air or was caused by the sole negligence or willful misconduct of Cape Air.

For International Carriage (including domestic portions of international journeys) covered by the Montreal Convention
Liability for loss, delay or damage to checked and unchecked baggage is limited to 1,131 Special Drawing Rights per passenger (see www.imf.org for current value).


For International Carriage (including domestic portions of international journeys) covered by the Warsaw Convention. Liability for loss, delay or damage to
baggage is limited to approximately $9.07 per pound ($20.00 per kilo) up to $640 per bag for checked baggage and $400 per Passenger for unchecked
baggage in the custody/control of the carrier.

Delayed Bag Delivery & Interim Expenses

Cape Air strives to deliver checked baggage to our customers in the baggage claim area in a timely and efficient manner; that is, so that it arrives before or at the same time as the customer. When on occasion a bag is missing or remains unclaimed, we will make every reasonable effort to locate and return the bag within 24 hours or less using a comprehensive system and process to track missing baggage and to communicate with affected customers.

In the event that checked baggage does not arrive before or at the time the customer arrives, Cape Air will deliver such checked baggage to customers. (For clarification purposes, please note that baggage accepted and carried subject to space availability on the aircraft is not guaranteed a delivery time and, as a result, is not eligible for delayed delivery by Cape Air.) Cape Air will strive to deliver baggage covered by this section in a timely and efficient manner, but delivery times may vary with destination because of third party vendor availability, traffic and other reasons. This delivery may be by Cape Air or by an authorized agent contracted at Cape Air’s expense to provide such bag delivery. In some cases, it may be more expeditious for customers to return to the airport to claim their baggage and, in this case, customers may certainly choose to pick-up their bags at their own transportation expense in lieu of delivery.

Customers are entitled to reasonable interim expenses resulting from delayed bags. (For clarification purposes, please note that baggage accepted and carried subject to space availability on the aircraft is not guaranteed a delivery time and, as a result, is never a delayed bag for purposes of this provision.) Customers must present receipts for all reasonable expense reimbursements incurred. Reasonable expenses generally are $75 per day for the first few days the bag is delayed. These guidelines for reasonable expenses are NOT daily limits or a cap and additional expenses may be incurred; in such a case, the additional expenses will be handled on an individual basis up to the limits of liability stated within this Contract of Carriage.

If the delayed bag becomes a claim for which monetary compensation is appropriate in accordance with this Contract, interim expenses advanced for the initial delay will be deducted from the claim’s settlement total. Interim expenses are not available as an additional remedy for bags which are lost or damaged and for which such a claim is reported and processed, without regard to whether the claim results in compensation in accordance with this Contract.

For information on connecting via a JetBlue flight, please click here for additional information regarding connections and baggage.

Travel Destinations

Cape Cod & the Islands


Cape Cod was where it all started for Cape Air, and we still have our roots planted in Hyannis with our corporate headquarters. We're proud to serve the beautiful Cape & Islands year-round.

Northeast


Our wings cover the best of the Northeast, with daily, year-round flights from our hub in Boston to VT, NH, ME and NY.

Midwest


Our hub at St. Louis serves Missouri, Illinois and Kentucky.

Fly with us to:


Montana


If time is money, save both. Our fast flights across Eastern Montana from our hub in Billings will get you to your destination in a fraction of the time it takes to drive. Later Lonesome Road!

Caribbean


With up to 100 flights a day in Puerto Rico, the USVI and the BVI, you have the flexibility to fly when you want to, and easily connect with major carriers.

Micronesia


Our "first flight of the day" is always from our hub in Guam. Operating as United Express, we serve the islands of Guam, Rota and Saipan. To book Micronesia flights, visit united.com.

Fly with us to:


CAPE COD & THE ISLANDS

NORTHEAST

Midwest

Montana

Caribbean

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